Learn how to schedule a doctor's appointment in English
How to use: Choose a mode, then select a visit type. In Listen mode, click play buttons to hear the conversation. In Practice mode, speak the patient's lines and get scored!
Receptionist:
Good morning! Thank you for calling Dr. Smith's office. How may I help you?
You:
Hi, I'd like to schedule an appointment for a routine checkup.
Click the microphone to speak...
Receptionist:
Of course! Have you been to our office before?
You:
Yes, I'm an existing patient. My name is [Your Name].
Click the microphone to speak...
Receptionist:
Great! Let me pull up your file. Can I have your date of birth please?
You:
It's January 15th, 1985.
Receptionist:
Perfect, I found you. What days work best for you?
You:
I'm flexible. Do you have anything available next week?
Receptionist:
Yes, I have Tuesday the 28th at 10:00 AM or Thursday the 30th at 2:00 PM.
You:
Thursday at 2:00 PM works perfectly for me.
Receptionist:
Excellent! I have you scheduled for Thursday, January 30th at 2:00 PM with Dr. Smith. Please arrive 15 minutes early to update your paperwork. Is there anything else I can help you with?
You:
No, that's all. Thank you so much!
Receptionist:
You're welcome! We'll see you on the 30th. Have a great day!
Receptionist:
Good afternoon, Dr. Smith's office. How can I help you?
You:
Hello, I'm not feeling well and I'd like to see the doctor as soon as possible.
Receptionist:
I'm sorry to hear that. Can you tell me what symptoms you're experiencing?
You:
I have a fever, sore throat, and I've been coughing a lot.
Receptionist:
I understand. How long have you had these symptoms?
You:
About three days now, and it's getting worse.
Receptionist:
Okay, let me see what we can do. What's your name and date of birth?
You:
My name is [Your Name], and my date of birth is January 15th, 1985.
Receptionist:
Thank you. Since you're experiencing these symptoms, we can fit you in today at 4:30 PM. Would that work for you?
You:
Yes, that would be great. Thank you!
Receptionist:
You're all set for 4:30 PM today. Please bring your insurance card and wear a mask when you arrive. Do you know where our office is located?
You:
Yes, I've been there before. Thank you for getting me in so quickly.
Receptionist:
Of course! Feel better, and we'll see you at 4:30. Take care!